Zimmer & Suiten im 5 Sterne Hotel Restaurant Spa RosengartenZimmer & Suiten im 5 Sterne Hotel Restaurant Spa Rosengarten

A safe 2020-2021 winter holiday

COVID-19 prevention and safety measures

Since your wellbeing and safety are our top priority, we have summarised everything you need to know about the measures taken and services provided to ensure you have a worry-free return journey and a safe winter holiday in Kitzbühel’s magnificent mountains:

  • Depending on the season and situation, we are offering shorter cancellation periods than our usual cancellation policy. Our reservations team is always available to answer any questions.

Thanks to a new and unique LAB Truck in the Brixen Valley, our guests have the opportunity to be tested daily and are guaranteed to receive the result on the same day.

Testing options in Kirchberg:

  • Mondays to Fridays at a laboratory in Kirchberg.
  • From the start of the winter season, every Friday at the ultra-modern LAB Truck at the lower Westendorf cable car terminus.
  • Same-day test results are guaranteed, although they are usually returned within a few hours.
  • Testing capacity of up to 400 per hour, or up to 4,000 per day.
  • Officially approved by Austria’s Federal Ministry of Agriculture, Regions and Tourism.
  • Throat swabs or gargle tests available.
  • Cleanliness and hygiene are second nature to us, but our current disinfection regime is even more meticulous than usual. All areas and surfaces are regularly cleaned with disinfectant. We are ensuring more safety than ever with a high frequency cleaning and disinfection protocol. Naturally, all rooms are regularly cleaned and disinfected using antiviral and antibacterial cleaning products.
  • For your safety, our employees always wear mouth and nose protection and are tested regularly.
  • Clean hands: Regular hand washing is key to preventing the spread of the virus. Numerous sanitiser dispensers have also been set up in the hotel.
  • Turndown service: If you would currently prefer not to have the chambermaid prepare your room in the evening, please let us know at check-in.
  • SPA: You can use our SPA area without restrictions. Please make sure to maintain a safe distance of at least 1m between yourself and others. Please wear a mask on the way to and from the SPA area. Mouth and nose protection is not required in the sauna, steam bath and pool area; but we do request that you wear a mask during spa treatments.
  • Face coverings: Please wear a mask during spa treatments, in all public areas including the buffet, and on your way to and from your table in the restaurants.
  • Keep a safe distance between yourself and others.
  • Room service: You can also order our culinary delights to your room (for a surcharge). If you would like to order the ‘Rosengarten Breakfast Butler’, please hang the door knob menu on the outside of your door on the evening before.
We’re staying true to our promise of offering supreme precision in an informal setting. In addition to the Rosengarten’s peaks of delight, your protection and safety are also at the top of the Kirchberg-Kitzbühel ski area’s COVID-19 prevention priorities. The preventive and hygiene measures are based on an expert-approved concept and are implemented in all areas to ensure that you can embark on your skiing holiday without qualms.

Click to see all the ski area’s COVID-19 prevention measures: Download

For more information relating to entry requirements and current travel warnings, please visit https://www.kitzbueheler-alpen.com/en/kam/corona.html

YOUR HEALTH COMES FIRST! FROM ARRIVAL TO RETURN JOURNEY: SAFE AND WORRY-FREE.